Government and Municipalities
Breama leverages Salesforce to empower the private sector, viewing citizens as customers. We focus on government service organizations pursuing the right audience with precision, automating cumbersome business processes, and seamlessly connecting and sharing data.
Salesforce ensures the public sector platform is secure, transparent, and compliant, including the highest standards like FedRAMP, DoD IL2/4, and SOC. Since Salesforce runs in the cloud, we can deploy a solution in as little as one day, integrate freely, and customize quickly to scale.
Breama helps municipal organizations strengthen relationships between the public sector and citizens. With the Salesforce Platform's help, the government can become more responsive, effective, and efficient.
Being citizens and a business ourselves, we understand the battles municipalities face firsthand. More notably, the mission they need to digitally transform the relationship experience while keeping it streamlined and measurable. We will accomplish this with core foundational standardization and communicated disciplines across multiple teams and departments.
We are here to work on behalf of your citizens and businesses.
- CRM, Citizen and Business Account Management
- 311 Case Management and Work Order Management
- Permits, Licenses, and Inspections (Mobile Ready)
- Economic Development and Investment Attraction
- Federal, Provincial, and Local Grant and Incentive Management
- Custom Form and Application Process Management
- Municipality Project Management
- System Integration Solutions (CityWorks, Onbase, Outlook, SharePoint)
- Citizen and Business (Self-Service) Portals with CMS Management
- Public Web and Private Intranet Design
- Emergency and Disaster Management (COVID)
- Child and Elderly Awareness
Working with Breama has been a first-rate experience. They are highly knowledgeable about Salesforce but also understand the practical needs of sectors, from oil and gas to government. The team goes above and beyond to meet their clients requirements, and I would recommend them to anyone looking to fast track implementation of Salesforce into their organization.
Invest Medicine Hat
Working with Tyler and the entire Breama team has been great over the last couple of years! They helped to build and customize our Salesforce platform to tailor to our needs. With quick responses to emails or calls, they are always keen to help and are great listeners when trying to fully understand the task at hand. I have greatly appreciated their services and look forward to continuing to build a strong relationship in the future as we continue to develop our platform.
City of Beaumont
In my former role with Edmonton Global, we contracted with Breama to assist with the implementation of the Salesforce CRM system, which at the time was in its infancy. At the time, our organization struggled with scanned business cards not being entered correctly into our CRM, address entry issues as our clients are from all over the world, dashboard visualization, and integration with market intelligence applications such as D&B Hoovers. In a very short time, Breama solved these technical issues and assisted our organization in developing procedures and processes that benefited our business development staff as well as our executive and sponsors. Our partnership was very beneficial, as our executive could easily access information on the progress of the organization, and business development staff learned how to integrate the CRM in their workflow processes.